On Call: Lost iPhones, unlimited data plans, and Nokia's device strategy
, I wanted to tackle a great query on replacing a lost Apple device. Plus, the ongoing AT&T-T-Mobile merger has produced a lot of reader questions on the status of unlimited data plans, and the recent introduction of the Nokia N9 has cause many people, me included, to wonder "What exactly is Nokia doing?" It's all in this edition of On Call, so on to the questions.A lost iPhone with no upgrade
Question: Last month, I lost a 32GB iPhone 4 that I was using with an AT&T unlimited data plan (I didn't have insurance). I'd love to get a new iPhone , but I won't be eligible to upgrade with a rebate until October and I can't afford the full price of a new handset. So to get me through the next few months, I bought a cheap messaging phone and kept my unlimited data plan because I don't want to lose it. Unfortunately, though, that also means I'm paying a lot more to use a phone that only makes calls and sends messages. Would you recommend another option? I just don't see an easy way to fix my problem.
- Nate
Answer: Ouch, Nate, you are in a tight spot. A new iPhone at full price is expensive ($699 for the 32GB model) so I don't blame you for not wanting to shell out that much cash. And I completely understand why you decided on a basic handset until your upgrade eligibility date. You can't just end your cell phone service, obviously, so you needed something to hold you over. I also hear your dilemma about the unlimited plan. As you know, AT&T will allow you to keep it when you buy a new smartphone and extend your contract. You would lose it, however, if you alter your service by adding a line or a new feature like tethering.
So yes, there's no easy answer. But the good news is that your situation isn't completely grim. As I see it, you have a few options to keep you connected until October. Each one will require you to give up something--whether it be money or some functionality on your device--but you don't have to suffer through four months of paying a lot for a phone that does little.
An iPhone 3GS and an early upgrade
Both Apple and AT&T still sell the iPhone 3GS , which is the model that came just before the iPhone 4. At full price it's not cheap either ($499), but you can get it for as low as $249 on AT&T's Early Upgrade program. With Early Upgrade, customers (like yourself) who are ineligible for a standard upgrade can purchase a new device at a slight discount while extending your contract another two years.
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On Call runs every two weeks, alternating between answering reader questions and discussing hot topics in the cell phone world. It's been a few months since I've used On Call to answer reader questions, but this week offered the perfect
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