Cell Phone Complaints

Bayonne man charged with assaulting police investigating complaint he was ...

A 26-year-old Bayonne man is facing a slew of charges after he allegedly fought with police responding to a complaint that he was harassing customers in a Jersey City cell phone store Monday, police reports said.

Tyson Fields, of 25th Street, was charged with obstructing a government function, resisting arrest, two counts of aggravated assault on a police officer and receiving stolen property, reports said.

Responding to a panic alarm from a Virgin Mobile Store on Kennedy Boulevard at 7:30 p.m., Jersey City police found Fields sitting on the ground outside the store and customers screaming that he was “the one,” reports said.

After police ordered him to stay on the ground, he allegedly got up and pushed one of the officers and tried to run away, reports said. As police tried to arrest him, he began kicking and trying to pull them down.

Fields continued to resist, reports said and one officer struck Fields numerous times with a baton, reports said. Even after being handcuffed, he continued to resist arrest, reports said.

The store manager told police he pressed the panic button because he feared that Fields, who was harassing customers, would assault someone.

Police searched Fields at the precinct and found a Blackberry cell phone in his pocket. Fields admitted the phone did not belong to him and police were able to contact the owner, who confirmed he had lost it in a recent robbery, reports said.

Fields continued his aggressive behavior at the precinct, was sent to the hospital for evaluation, and was placed in jail after he was cleared by the hospital, reports said.

Jitterbug Phone Complaints | Jitterbug Cell Phone

In actuality, the Jitterbug has its fair proportion of problems. Though the shopper assist claims to be particularly friendly, many have complained about long hold occasions, difficulties attempting to cancel service, and customer support representatives ceaselessly attempting to persuade customers so as to add extra features.

Along with poor customer service, there have even been reviews of shoppers being billed for options they by no means signed up for (resembling voicemail). And prospects shouldn’t even think about attempting to get a refund or replacement-it’s going to find yourself costing countless hours on the telephone arguing with stubborn customer support representatives.

As for the telephone itself, the battery life can be quite a bit shorter than one would anticipate of a telephone with so few options (the ads promise 4 hours, but that’s pushing it). Some have additionally complained about the quantity-not solely is the volume management troublesome to manage, it also does not go high enough for individuals who are hard of hearing. Whereas this isn’t usually a requirement of every mobile phone, it should actually be essential for phone marketed toward senior citizens. In addition, the charger is slightly difficult to plug in due to its miniscule dimension and the fact that it is a tiny black gap inside a tiny black strip. Even younger individuals with good eyesight would have bother finding it on the first attempt! Again, this is able to not be a huge drawback for the general population, but for a phone marketed to a inhabitants with unhealthy vision and motor expertise, it’s a big deal.

The most important grievance among Jitterbug users, nonetheless, is the price. For a phone with no digital camera, no alarm clock, no calculator, and no calendar, it is outrageously expensive. A pay-as-you go plan sounds good to aged residents who don’t use their phones fairly often, but it surely ends up costing them greater than regular telephone services after they use Jitterbug. Even other than the high month-to-month funds, calls are nonetheless $0.10 per minute. Two half-hour calls monthly (easy enough to handle when catching up with grandchildren) would end up costing the consumer a whopping sixty dollars, not together with month-to-month fees.

The one lesson one can take from this experience is to always test other evaluations before buying an expensive digital device like a cell phone. There are lots of of disgruntled ex-customers all around the Web complaining about Jitterbug. Users have referred to as the Jitterbug’s enterprise strategies disgusting and an affordable attempt to take advantage of the elderly. With outrageous hidden prices and uncooperative customer service representatives, cell phone buyers should definitely assume twice earlier than buying the Jitterbug.

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Decisions and Orders of the National Labor Relations Board, V. 346, November 28, 2005, Through May 8, 2006

Decisions and Orders of the National Labor Relations Board